This course equips healthcare professionals, managers, and quality champions with the essential knowledge and skills to enhance healthcare quality and patient safety. Participants will learn to define key concepts, apply effective tools and models, and analyse current challenges in healthcare settings. The curriculum emphasises building a positive safety culture and designing actionable improvement plans tailored to organisational needs. Combining self-paced modules with live virtual sessions, the course offers a flexible learning experience enriched by real-world applications and collaborative discussions. By the end, learners will be prepared to lead transformative changes that promote safer, higher-quality care in their institutions.
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