Pre Training Evaluation for UHS Ibadan

Welcome to the survey, which is a pre training evaluation for University Health Services University of Ibadan Staff. This is to gauge participants expectation on the customer service course holding from December 14-16th 2021. This isn't a test or assessment, so please answer to the best of your ability , if you have any questions, please ask your supervisor.

Thanks

Please input your email address

Please indicate your present role/job title

How would you rate your current customer service skills.

Beginner- I have challenges delivering excellent customer service in my role due to factors beyond me

Mid-Level- I am able to clearly understand and exceed expectations of my customers/patient but will like to improve on this

Expert- I have deep insights on the subject of customer service and always achieve desired results for the benefit of the hospital

What are your expectations from the course?

Are there specific areas you will like us to address during the course session?

Pre Training Evaluation for UHS Ibadan

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